Terms and Conditions for Wow Carpet Cleaning Melbourne

These terms and conditions govern the use of services provided by Wow Carpet Cleaning Melbourne, a registered business in Victoria, Australia. By using our services, you agree to these terms and conditions. Please read them carefully.

  • Scope of Service

Wow Carpet Cleaning Melbourne provides carpet cleaning services to residential and commercial customers in Melbourne and surrounding areas. Our services include but are not limited to steam cleaning, dry cleaning, stain removal, and deodorization. We reserve the right to decline service at our discretion.

  • Payment Terms

Payment for services must be made in full at the time of service, unless other arrangements have been made in advance. We accept payment by cash, credit card, or bank transfer. For credit card payments, a processing fee may apply.

  • Cancellation Policy

If you need to cancel or reschedule your appointment, please give us at least 24 hours’ notice. Failure to do so may result in a cancellation fee of 50% of the service fee.

  • Liability and Insurance

Wow Carpet Cleaning Melbourne takes all necessary precautions to protect your property during the provision of our services. However, in the unlikely event of any damage caused by our negligence, we will take responsibility and compensate you accordingly. We carry public liability insurance to cover such incidents.

  • Confidentiality and Privacy

We respect your privacy and will only use your personal information to provide our services to you. We will not share your information with any third party, except where required by law.

  • Intellectual Property

All content on our wowcarpetcleaningmelbourne.com.au, including but not limited to text, images, and logos, is the property of Wow Carpet Cleaning Melbourne and may not be used without our permission.

  • Governing Law

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes arising from the use of our services will be resolved in accordance with Australian law.

  • International Laws

If you are using our services from outside Australia, you agree to comply with all applicable laws in your jurisdiction.

  • Changes to Terms and Conditions

Wow Carpet Cleaning Melbourne reserves the right to modify these terms and conditions at any time without prior notice. The most current version will be posted on our website.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@wowcarpetcleaningmelbourne.com.au.